Official & Legal Notice

Service Disclaimer

Important disclosures regarding China Arrival Card Desk, our independent administrative services, official Chinese government submission channels, and entry permissions.

Last updated: September 2026

1. Independent Service Provider

China Arrival Card Desk is a private, independent service provider. We are not affiliated with, endorsed by, sponsored by, or operated by the Government of the People's Republic of China, the National Immigration Administration (NIA), or any other Chinese government agency or consular authority.

Private Commercial Support Desk

We provide independent administrative review, document formatting assistance, and dedicated customer support to travellers preparing their arrival details for China.


2. Official China Online Arrival Card

The China Online Arrival Card can be submitted directly through the National Immigration Administration (NIA)'s official channels at no charge.

Our service is optional, and our fee is charged solely for our independent assistance, detail review, pre-travel verification, and customer helpdesk services. Travellers who prefer to submit their arrival information independently without third-party assistance may do so directly via official government resources at zero cost.

Official Government Portal Information:


3. No Government Fee

Any amount paid to us is a private service fee for our independent review and travel assistance.

It is not an NIA fee, Chinese Government fee, consular fee, visa fee, or statutory immigration fee. Official submission of the arrival card via Chinese government channels remains completely free of any mandatory official fee.


4. No Guarantee of Entry

Border Control & Authority Discretion

Using our service does not guarantee admission to China, visa approval, entry clearance, or any other decision by a Chinese government authority.

Immigration officers and border control authorities at the port of entry maintain complete and sovereign discretion over granting entry, setting duration of stay, or refusing entry in accordance with the laws and immigration policies of the People's Republic of China.


5. Questions & Contact

If you have questions about this Service Disclaimer, our service scope, or need customer assistance, please reach out to our team:

Support Desk
Support available in China Standard Time (CST)
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